Shipping & Returns
Where does MilBoutique ship to?
We currently ship to the United States (including FPO/AP Addresses).
How much does shipping cost?
We offer free shipping via United States Postal Service (USPS) in 3-5 days on all orders over $75 and the option to purchase other shipping methods at checkout.
How quickly will my order ship?
We will try our best to ship on the day of your order, however, most packages will be shipped the next day if the order is placed after 2:00 pm EST Monday - Saturday. All orders are shipped through the USPS from Key West, Florida, unless another method is chosen. All orders on Sunday will be processed Monday morning.
When will I be emailed my tracking information?
We will email tracking information within 24 hours of shipping to the email provided in checkout.
RETURNS & EXCHANGES
We pride ourselves in selling American made, best quality products on MilBoutique.com. We do extensive research to find and design the best products as well as making sure everything is made in the USA. Many of our products are hand made by small businesses so each product is not an exact replica (varied detail in wood etc.). If you have any questions before ordering please feel free to contact us via email: firstname.lastname@example.org
Please remember we are a small business trying our best to make every customer happy and satisfied with each and every purchase. If for some reason you are unsatisfied, please email us with any concerns so we can help process your return/exchange. We accept returns with the following conditions:
- Returns postmarked back to us within seven days after delivery of purchase are eligible for a refund.
- Returns postmarked back to us within 7 to 21 days after delivery of purchase are eligible for store credit only.
- Returned items must arrive in original condition to be eligible for refund. Items that are returned and arrive broken or damaged cannot be refunded. This includes items that are damaged in transit. It is the customer's responsibility to correctly package fragile or bulky items to ensure they arrive safely to our office. If you have concerns about shipping fragile items, you can refer to USPS guidelines for preparing a package, and additionally, you can insure your package against loss or damage.
Ship returns to: Mil Boutique, 3526 Eagle Ave, Key West, FL 33040.